Unstable Platforms and Recurring Incidents
When your IT system stops, degrades, or collapses
At Miriade, we step in when a production system stops, degrades, or collapses. In today’s complex IT ecosystems, many incidents don’t stem from a single component but from the interaction between application, database, cloud, and operational processes. That’s why we don’t just restart a service: we identify the real cause, restore normal operation, and stabilize the environment to prevent recurrence. We bring together Data, Cloud, DevOps, and Development expertise to read the problem end to end.
Symptoms you may be seeing
Saturated databases, locks, and inefficient queries
Storage fills up, transactions queue behind locks that never release, and poorly optimized queries consume CPU and memory until the whole system slows down. Errors keep recurring with no obvious cause.
Critical applications slow or unavailable
The ERP, portal, or API that runs your business responds intermittently or goes offline. Every minute of downtime means lost revenue and blocked users — internal staff or customers.
Data pipelines stalled or failing silently
ETL/ELT flows stop, slow down, or — worse — fail without raising an alert: data arrives incomplete or not at all, and you notice only when a report is already wrong.
Unstable cloud with no clear root cause
The environment shows intermittent instability, unexplained spikes, and incidents that keep coming back without anyone being able to say for sure where they originate.
How we step in
Tap a card to flip it · Follow the link to learn more about our solution · Or find out more about our R.O.C.E. methodology
A business-critical system is down, and the urgency leaves no time for a lengthy assessment. A free initial triage call determines whether we can help. If we can, a fixed-fee technical analysis isolates the cause, collects the evidence, and defines the recovery plan.
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INCLUDES: Free triage · Solution guidance included · Follow-up fixed-fee analysis · Root cause and evidence · Recovery plan
MirDB is the continuous managed service for your databases. We monitor more than 50 parameters to anticipate issues — storage filling up, tempdb, replica synchronization — with tuning sustained over time. Your IT team focuses on projects, while our certified engineers keep the databases running. We are an AWS Partner with the Amazon RDS Delivery validation, one of the few in Italy.
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INCLUDES: 50+ parameter monitoring · Continuous tuning · Safe RDS Upgrade & Tuning · Multi-database managed service (Oracle, Microsoft SQL Server, Amazon RDS, Amazon Aurora, PostgreSQL, MySQL / MariaDB, MongoDB / Amazon DocumentDB, Elasticsearch / OpenSearch, Redis)
A slow environment: recurring slowdowns, intermittent errors, incidents that keep coming back. Root cause analysis of configurations and behavior under load, to remove the bottlenecks and bring the platform back to a stable baseline.
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INCLUDES: Environment stabilization · Remediation of chronic degradation
An ETL/ELT pipeline is stalled or has failed silently, and the impact spreads to downstream reports, analytics, and models. We restore the interrupted flows, isolate the breaking point — a lock, a changed source, an abnormal load — and re-establish data continuity. Where needed, we make any future failure visible and manageable, not silent.
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INCLUDES: Unblocking stalled ETL/ELT jobs · Data flow continuity restoration
The team is in constant firefighting mode: the same incidents keep coming back, and stability does not hold over time. MirSRE is the managed service for application reliability — measurable objectives (SLOs/SLIs), self-healing automation, and continuous support — that keeps business-critical platforms predictable.
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INCLUDES: Measurable reliability objectives (SLOs/SLIs) · Self-healing automation · Continuous support
Success stories
Your challenges, our track record
Oracle optimization for sedApta
Critical latency and CPU spikes on the Oracle database behind sedApta brought the logistics core close to a standstill.
Oracle migration: legacy systems and high availability
Migrating 18 TB of legacy Oracle databases while ensuring high availability and a switchover in under 60 minutes.
Oracle incident: application lockup
A single inefficient query was locking up the application: root cause analysis and restored operations.
Oracle NOLOGGING: when the backup won’t restore
The backup was reported as successful, but on restore the data was unusable: a hidden risk.
Not the problem you're facing?
Challenges in critical environments come in many forms. If the solution you need isn't on this page, here are the other areas where we work, with the same method: precise analysis, rigorous execution, measurable results.
