Platform Stabilization Sprint
Targeted, intensive engagements that stabilize cloud environments and business-critical applications affected by chronic degradation in production
When a system is not fully down but keeps degrading — intermittently slow, unstable under load, with errors that keep coming back — another restart will not help. The causes must be removed. The Platform Stabilization Sprint is a time-boxed, intensive, and focused engagement. It brings cloud environments and business-critical applications back to stable operation and removes recurring degradation at its root. We look at the problem end-to-end — application, database, cloud, and operations — because in production the cause almost never sits in a single component.
The service in brief
- Service
- An intensive sprint to stabilize cloud environments and applications affected by chronic degradation.
- When you need it
- The system is not fully down, but it degrades repeatedly in production.
- R.O.C.E. phase
- Recover: the first phase of the Miriade R.O.C.E. methodology (Recover · Optimize · Control · Evolve).
- Format
- A time-boxed, targeted, and focused engagement.
- Scope
- Cloud environments, business-critical applications, and operations, analyzed end-to-end.
- Approach
- Removing causes, not just symptoms, to prevent recurrence.
- Distinct from
- Miriade 112 (acute outages) and SRE & Continuous Platform Support (continuous managed service).
Not down, but not stable either
Some systems never fail completely, yet they never become truly stable. Every week brings a new degradation, a recurring error, or a fix that does not last. That is where a sprint is needed.
How it works
A sprint is not a series of restarts. It is a short, intensive process that goes from diagnosis to removal of the causes.
Triage and scoping
We define the symptoms, impact, and scope of the sprint. We obtain the access we need and gather evidence.
End-to-end diagnosis
We analyze application, database, cloud, and operations together to reach the real cause of the degradation, not the symptom.
Stabilization
We take targeted, intensive action to bring the environment back to stable operation.
Removal of recurring causes
We eliminate the causes of chronic degradation, so the problem does not come back.
Handover and prevention
We deliver the evidence, the actions taken, and recommendations. Where needed, this leads into a continuous managed service.
The cause, not the symptom
In production, the cause almost never sits in a single component. That is why we look for it end-to-end.
Success stories
Documented Miriade engagements: tracing the cause and restoring operations in production environments.
Oracle incident: application lockup
A single inefficient query was locking up the application: how we traced the cause and restored operations.
Learn more Recover · Hybrid cloudSocket timeouts between on-premises systems and Amazon EKS
Socket timeout errors appeared randomly between on-premises systems and Amazon EKS, with no obvious cause.
Learn moreFrom recovery to continuous management
The area spans immediate recovery (Recover) to continuous management (Control). The Sprint is the intensive engagement for chronic degradation in production.
Miriade 112
Technical emergency response for a stalled or failing system.
Platform Stabilization Sprint
An intensive sprint on chronic degradation in cloud environments and applications.
You are hereData Pipeline Incident Recovery
Unblocking data flows and restoring continuity of data assets.
ControlSRE & Continuous Platform Support
Continuous managed service and self-healing for business-critical platforms.
ControlDatabase Managed Service (MirDB)
Continuous database management, with more than 50 parameters under control.
Frequently asked questions
How is it different from Miriade 112?
Miriade 112 is our emergency response service for a stalled or failing system. The name comes from 112, the European emergency number (911 in North America, 110/120 in China). The Sprint is a time-boxed, intensive engagement on systems that degrade chronically but are still running.
And compared with SRE & Continuous Platform Support?
The Sprint is limited in scope and removes the causes of a degradation. SRE is the continuous managed service that maintains reliability over time. The Sprint often leads into the managed service.
Do you work on systems you did not build?
Yes. We work on existing cloud environments and applications, regardless of who built them.
How long does a sprint last?
It is a time-boxed engagement. Its duration is set during triage, based on symptoms, scope, and severity.
What do you deliver at the end of the sprint?
The evidence collected, the causes identified, the actions taken, and recommendations to prevent recurrence.
How does it start?
With triage: we define the symptoms, impact, and scope of the sprint.
Do you need to bring your system back to stable operation?
Tell us about the symptoms and the impact. We define the scope of the sprint and remove the degradation at its root, looking at the problem end-to-end.
Let's talk about your unstable system
Describe the symptoms, the impact in production, and how long they have lasted. We will tell you whether and how we can help with a targeted stabilization sprint.
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